Terms & Conditions

Terms and Conditions of Business

1. Introduction

This website is operated by Tell Ya Momma Ltd. Where these terms and conditions refer to “we”, “us”, and “our”, they mean Casuals 1312.

We provide this website, along with all the information, tools, and services available on it, on the condition that you accept these Terms and Conditions and our associated Privacy Policy, which is available on our website.

By visiting our website and/or purchasing something from us, you are deemed to have accepted these Terms and Conditions.

You can view the most current version of these Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions without prior notice, by posting updates here. It is your responsibility to check this page each time you visit our website, read these Terms and Conditions, and ensure you understand them before making a purchase.

General Conditions

  1. We reserve the right to refuse service to anyone, for any reason, at any time.
  2. Any content you submit to this website may be transferred unencrypted and transmitted over various networks, and may be altered to meet the technical requirements of those networks or devices.
  3. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit for commercial gain any part of this website, its content, or any service provided through it.
  4. Headings and titles are included for convenience only and do not affect the interpretation of these Terms and Conditions.

Online Store Terms

  1. Our website offers a range of products and/or services for sale. References to an “item” mean a single product or service available for purchase on this website.
  2. We take all reasonable care to ensure that the details displayed for each item are accurate at the time the information is entered into our system.
  3. While we strive to display appearances, colours, textures, and finishes as accurately as possible, the way these appear on your device may differ. We therefore cannot guarantee that product images are an exact representation of the actual goods or services.
  4. We may be unable to accept your order for one or more of the following reasons, or for other reasons not listed below:
    i) The item you ordered is out of stock
    ii) We cannot authorise your payment or suspect it may be fraudulent
    iii) There has been a pricing or product description error
    iv) A system or procurement failure has occurred
    v) You have failed our customer validation checks
  5. When you place an order, you will receive an email confirming the order details. This email does not constitute acceptance of your order.
  6. Your order will only be accepted once your goods have been dispatched.

Modifications to Our Service and Pricing

  1. Prices for all items are subject to change without notice.
  2. We reserve the right to modify or discontinue any part of our service, or any content on this website, at any time and without notice.
  3. We accept no liability to you or any third party for any modification, price change, suspension, or discontinuation of the service.

Delivery

  1. During checkout, you may be presented with one or more delivery options. Any delivery timescales provided are estimates only. Delays may occur due to circumstances beyond our control (for example, courier delays or peak trading periods).
  2. If you select a “Next Day Delivery” option, please note that orders placed on Fridays, Saturdays, or Sundays may not be dispatched until the following Monday and may therefore be delivered on Tuesday.

Order Cancellation

  1. If you wish to cancel an order, you must contact us immediately to confirm whether the items have been dispatched.
  2. If the items have already been dispatched, you will need to return them to us, and you will be responsible for covering the cost of the return.
  3. If the items have not yet been dispatched, our Refund Policy will apply.
  4. Please note that orders for personalised, perishable, or time-sensitive items (such as food, event tickets, or digital vouchers) may not be eligible for a full refund upon cancellation.

Liability and Indemnity

  1. We shall not be liable for any direct, indirect, special, incidental, or consequential losses, including loss of profit or opportunity, arising from the use of or inability to use any item purchased through this website.
  2. You agree to indemnify us, along with our agents, officers, directors, and employees, immediately upon demand, against all claims, liabilities, damages, costs, and expenses (including legal fees) resulting from your breach of these Terms and Conditions.

Jurisdiction

These Terms and Conditions are governed by English Law and are subject to the exclusive jurisdiction of the courts of England and Wales.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy (both available on this website), constitute the entire agreement between you and us, superseding any prior agreements, whether written or oral.

General

  1. If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  2. We are not responsible for any delay or failure to meet our obligations under these Terms and Conditions if such delay or failure is due to circumstances beyond our reasonable control.